Getting your deposit back: a step-by-step plan for after moving

Updated: October 2026

You have moved, the keys are handed in and the deposit does not come. Or you receive a message with costs you did not expect. Is that allowed? This step-by-step plan helps you assess your position.

The deposit is security for the landlord, but the money remains yours as long as there is no justified claim. The law sets limits on the amount and on the time within which you get it back.

1. What does the law say about the deposit?

2. The inspection report matters

A lot depends on the inspection report at the start of the lease. You return the property in the condition of the initial inspection. If there is no inspection report, you are presumed to have received the property in good condition (art. 7:224 Dutch Civil Code). Without an initial report the landlord can therefore find it hard to attribute damage to you, but that presumption is not conclusive in every case. So keep photos and documents from the start.

3. When you leave

• Ask for a final inspection and walk through the home together.
• Do not sign anything you disagree with, or add your objection.
• Take photos or videos of all rooms and note the meter readings.
• Ask for proof that you handed in the keys.

4. Normal wear and damage

Costs for damage caused by your use can be deducted, but the landlord must substantiate and itemise them. Normal use of the home does not belong there. A clause that lets the landlord repair and charge you without first giving you a reasonable period deviates from the statutory default rules and is vulnerable for consumers.

5. The deposit does not come back?

Have the deadlines passed? Then send a written message, preferably by registered letter or email with read receipt. State the amount, the date you handed in the keys, the statutory deadline and a reasonable period for payment. If still nothing happens, you can consider taking the matter to the cantonal court. Ask for advice on this, for example at the Juridisch Loket.

This article is general information, not legal advice. Rules change and your situation may differ. In doubt? Ask a lawyer, the Juridisch Loket or the Huurcommissie (Dutch Rent Tribunal).